Terms & Conditions

Website: [www.ferroindia.com]
Business Name: FerroIndia – Pure Cast Iron Cookware

1. Introduction

Welcome to FerroIndia. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services or making a purchase.

If you do not agree to these terms, you may not access the site or use any services.

2. Use of the Website

You must be at least 18 years old to use our website or make purchases.
You agree to use the website only for lawful purposes and not to violate any applicable laws or regulations.
You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

3. Product Information & Pricing

We strive to ensure all product descriptions, prices, weights, and dimensions listed on the site are accurate.
However, minor variations in color or texture may occur due to lighting or screen differences.
All prices are in INR (₹) and inclusive of applicable taxes unless stated otherwise.

4. Orders & Payments

Orders placed through our website are subject to confirmation and availability.
We reserve the right to cancel or refuse any order for reasons such as product availability, pricing errors, or payment issues.
Payments are processed securely via our trusted payment gateway partners.

5. Shipping & Delivery

We ship across India using reputed logistics partners.
Delivery timelines may vary based on your location, product availability, and other factors beyond our control.
Customers will receive tracking details upon dispatch.

(See our [Shipping Policy] for more details.)

6. Return & Refund Policy

We offer returns or exchanges only for damaged, defective, or incorrect products.
Requests must be raised within 48 hours of delivery, along with clear photos of the issue.
Refunds (if applicable) will be processed to the original payment method.

(See our [Return & Refund Policy] for more details.)

7. Intellectual Property

All content on this website, including text, images, product designs, and branding, is the property of FerroIndia and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

FerroIndia shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.
All cookware must be used responsibly and as instructed to avoid injury or damage.

9. Changes to Terms

We may revise these Terms & Conditions from time to time. Any updates will be posted on this page with the updated effective date. Continued use of the website after such changes constitutes your acceptance of the revised terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Ahmedabad, Gujarat.

11. Contact Us

For questions regarding these Terms & Conditions, you can reach us at:

FerroIndia
131, Pushkar Industrial & Logistic Park,
Sarkhej-Bavla Road, Near Shivam-4,
Behind Satyam Mall, Changodar,
Ahmedabad, Gujarat 382213, India
📞+91-98250 12345
📧 support@ferroindia.com